PRIVACY POLICY

1. Information We Collect

At Polar Plank, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, products, or services. We may collect:

• Personal Information: Name, email address, phone number, shipping address, property location, floor plan preferences, and uploaded architectural files you provide when filling out a form, placing an order, or signing up for updates.
• Usage Information: Data on how you interact with our website, such as IP address, browser type, operating system, referring pages, and time spent.
• Communication Preferences: Any notes or information you share when contacting us or corresponding with our Soldotna sales team.

2. How We Use Your Information

We use the information we collect solely to:

• Process and fulfill home package estimates and orders
• Evaluate freight delivery routes (road, barge, and air) across Alaska
• Respond to inquiries and customer service requests
• Coordinate with preferred licensed general contractors (with your authorization)
• Send project updates, promotions, or build resources (only with your consent)
• Improve our website, manufacturing processes, and customer experience

3. Information Sharing & Third Parties

We do not sell, trade, or rent your personal information. We may share limited data with trusted third-party services—such as freight and transportation logistics carriers (e.g., Carlile Transportation, Alaska Marine Highway barge operators) or financial institutions—solely for the purpose of fulfilling your project requests.

4. Your Choices & Data Rights

You may opt out of marketing communications at any time. You may also request access to, correction of, or deletion of your personal data by contacting our Soldotna office directly.

5. Security

We take appropriate physical, electronic, and procedural security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Changes to This Policy & Contact

We may update this Privacy Policy occasionally. All updates will be posted on this page with a revised effective date. If you have questions regarding this notice, contact our administration team:

Polar Plank LLC
224 Kenai Avenue, Suite #200
Soldotna, AK 99669
Email: admin@polarplank.com
Phone: (907) 215-1927